A telecom orchestration platform for a tier-2 carrier. Voice, data, messaging, and intelligent workflow automation across healthcare, finance, and retail.

Category: SI project
Client: Tier-2 carrier
Year: 2024
Sector: Telecom
What we did: Custom Software, MLOps, Telecom SI

46 Labs

The challenge.

A tier-2 carrier ran voice, data, and messaging across siloed systems with no intelligent automation layer tying workflows together.

46 Labs

Our approach.

We engineered a unified orchestration platform with intelligent workflow automation spanning healthcare, finance, and retail tenants, instrumented end to end for observability.

46 Labs

The outcome.

One control plane replaced a patchwork of tools, with automation handling the routing decisions that used to need an operator.

Built with

Tech stack.

Tech stack

Python
Kafka
PostgreSQL
Kubernetes
gRPC

What we did

Custom Software
MLOps
Telecom SI

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